Talk More, Get More

Check out how LiveSalesApp chat paves the way for doubled conversions and sales of websites powered by WordPress

Proactive Engagement for Boosted Conversions

Implement lead introduction messages through the LiveSalesApp to instantly make a connection with sale prospects and customers. Create unique messages targeting common inquiries or concerns and automatically display these sitewide or on specific pages. Offering assistance upfront and a clear two-way communication not just help turn prospects into customers but also encourage existing customers to return to your website again.

Multi-channel Communication Platform

Extend customer support with the LiveSalesApp chat that also lets operators serve questions and concerns submitted through chats, emails, sms, and phone calls. Designed with a unified inbox and a ticketing system, operators can easily review a prospect’s site experience or a customer’s purchase history and use this info to resolve issues quicker. Managing and responding to tickets received happen in a single portal with search and filter options available.

Operational Efficiency for Everyone

The LiveSalesApp chat presents user-convenience for operators, sale prospects, and customers of WordPress powered websites.

Screen Sharing for Effective Support

Get down to the bottom of any errors raised by sale prospects and customers including checkout issues by sharing screens. Doing so leads to better understanding of the issue for quicker issue resolution.

Built-in Knowledge Base

Set-up and utilize a comprehensive knowledge base to confidently respond to recurring questions by pulling up stored answers and other information. Configure shortcuts for these for faster response time.

Bi-directional File Transfers

Send and receive files and documents to and from sale prospects and customers by effortlessly dragging and dropping files from your database into the chat field.

Monitor Everything in Real-Time

The LiveSalesApp chat comes with a Live Prospect View feature that lets you acquire fundamental data on sale prospects and customers the moment they reach your website. Find out what search terms they used to access your website, the number of pages they visited on the site, their referral information, IP, country of origin and a lot more. Optimize these information to improve strategies for sales and marketing.

Catch True Sales Leads

Never waste time on chat spammers again. Isolate real sales leads before initiating a chat through the LiveSalesApp Lead Qualification System feature. Create and integrate a lead form to your chat that acts as a filter system. Chat will only be started once the customized lead form has been completed, giving operators the freedom to engage only with sale prospects and customers that matter.

All These Other Features and More

  • Ratings and feedback form
  • User/Group permissions
  • Sales Coaching Mode
  • Multi-language support and real-time translation
  • Customizable for brand consistent messaging
  • Self-learning email template system
View Full LiveSalesApp Feature List

User-Installation Guide

Integrating the LiveSalesApp Live Chat to your WordPress website only takes these steps. Click below for instructions.

WordPress

Adding LiveSalesApp Live Chat Button directly to Wordpress

To integrate LiveSalesApp Live Chat system with your Wordpress-based website, please follow the steps below:

  1. Download and install the live-sales-app-wordpress.
    package to transfer the plugin Zip file to your computer.
  2. Unzip the plugin files.
  3. Connect to your site’s server using FTP or Cpanel File manager.
  4. Navigate to the wp-content folder within the WordPress installation for your website or blog.
  5. Navigate to the /wp-content/plugins directory.
  6. Upload the plugin folder to the /wp-content/plugins directory on your web server.
  7. To integrate LiveSalesApp Live Chat system with your Wordpress-based website, please follow the steps below:

  8. Find Live Sales App and Click the Activate.
  9. Navigate to Settings > Live Sales App.
  10. Enter your License Key and Host provided by the LiveSalesApp Team. Click Save after.
  11. Reload your website and the chat button will now appear.

Ready to Increase Engagements for Boosted Conversions?

Switch to the LiveSalesApp chat now.