Talk More, Get More
Check out how LiveSalesApp chat paves the way for doubled conversions and sales of websites powered by WordPress
Proactive Engagement for Boosted Conversions
Implement lead introduction messages through the LiveSalesApp to instantly make a connection with sale prospects and customers. Create unique messages targeting common inquiries or concerns and automatically display these sitewide or on specific pages. Offering assistance upfront and a clear two-way communication not just help turn prospects into customers but also encourage existing customers to return to your website again.
Multi-channel Communication Platform
Extend customer support with the LiveSalesApp chat that also lets operators serve questions and concerns submitted through chats, emails, sms, and phone calls. Designed with a unified inbox and a ticketing system, operators can easily review a prospect’s site experience or a customer’s purchase history and use this info to resolve issues quicker. Managing and responding to tickets received happen in a single portal with search and filter options available.
Operational Efficiency for Everyone
The LiveSalesApp chat presents user-convenience for operators, sale prospects, and customers of WordPress powered websites.
Screen Sharing for Effective Support
Get down to the bottom of any errors raised by sale prospects and customers including checkout issues by sharing screens. Doing so leads to better understanding of the issue for quicker issue resolution.
Built-in Knowledge Base
Set-up and utilize a comprehensive knowledge base to confidently respond to recurring questions by pulling up stored answers and other information. Configure shortcuts for these for faster response time.
Bi-directional File Transfers
Send and receive files and documents to and from sale prospects and customers by effortlessly dragging and dropping files from your database into the chat field.
Monitor Everything in Real-Time
The LiveSalesApp chat comes with a Live Prospect View feature that lets you acquire fundamental data on sale prospects and customers the moment they reach your website. Find out what search terms they used to access your website, the number of pages they visited on the site, their referral information, IP, country of origin and a lot more. Optimize these information to improve strategies for sales and marketing.
Catch True Sales Leads
Never waste time on chat spammers again. Isolate real sales leads before initiating a chat through the LiveSalesApp Lead Qualification System feature. Create and integrate a lead form to your chat that acts as a filter system. Chat will only be started once the customized lead form has been completed, giving operators the freedom to engage only with sale prospects and customers that matter.
All These Other Features and More
- Ratings and feedback form
- User/Group permissions
- Sales Coaching Mode
- Multi-language support and real-time translation
- Customizable for brand consistent messaging
- Self-learning email template system
Integrating the LiveSalesApp Live Chat to your WordPress website only takes these steps. Click below for instructions.
Ready to Increase Engagements for Boosted Conversions?
Switch to the LiveSalesApp chat now.